If you are ready to claim your , you may do so by filling out our Questionnaire. This is the easiest and best way to get us all the information needed to claim your compensation. We’ll be in touch with you within 48 hours after you submit your responses.

If you are not ready to claim your compensation, you may find answers to your questions on our Frequently Asked Questions page. If you have further questions, then please let us know either by emailing us at or by messaging us at

We do nearly all of our customer service by email or via messenger; however, we understand that some customers are more comfortable speaking on the phone. If you would like to arrange a phone call, please email us at with the best U.S. phone number to reach you, and a list of specific times you’ll be available so we can get in touch with you as quickly as possible.

We look forward to hearing from you!

Register on our website for free to receive the compensation you’re entitled to if your flight has been delayed or canceled.