On April 23rd 2019, KLM Royal Dutch Airlines‘s KL 691 Amsterdam (AMS) – Toronto (YYZ) flight landed over seven hours after its originally scheduled 11:40 am arrival. If you were on that flight and would like to receive compensation in accordance with EU regulation EC 261/2004, please fill out our Questionnaire to initiate your compensation claim.
As the only U.S.-based flight compensation company, we provide personalized customer service during American business hours, and we never ask for sensitive information such as your social security number or bank account number. If you have questions before submitting the Questionnaire, please see our Frequently Asked Questions page or email us at info@euflightdelay.com.