On two consecutive days, both on September 23rd and on September 24th 2019, Norwegian Air Shuttle canceled its DY 7703 Madrid (MAD) – New York (JFK) flight scheduled to depart at 8:25 pm, as well as its DY 7704 New York (JFK) – Madrid (MAD) flight scheduled to depart at 11:55 pm. If you were supposed to be on any of those flights and would like to receive compensation you may be entitled to according to EU regulation EC 261/2004, please fill out our Questionnaire to initiate your compensation claim.
As the only U.S.-based flight compensation company, we provide personalized customer service during American business hours, and we never ask for sensitive information such as your social security number or bank account number. If you have questions before submitting the Questionnaire, please see our Frequently Asked Questions page or email us at info@euflightdelay.com.
