On July 4th 2019, Virgin Atlantic diverted its VS 138 New York City (JFK) – London Heathrow (LHR) flight to Boston (BOS) after a fire on board, according to FlightGlobal. There were no injuries and all passengers were evacuated. On the following day, July 5th 2019, the same VS 138 flight was canceled.
If you were supposed to be on one of those flights and would like to receive compensation in accordance with EU regulation EC 261/2004, please fill out our Questionnaire to initiate your compensation claim. As the only U.S.-based flight compensation company, we provide personalized customer service during American business hours, and we never ask for sensitive information such as your social security number or bank account number. If you have questions before submitting the Questionnaire, please see our Frequently Asked Questions page or email us at firstname.lastname@example.org.